Hi, You mentioned HP11311. That's not the model #. Look for it directly on your printer. In order to install this printer, you can visit. This page will show how to find your product #.

Asia Pacific: Hewlett-Packard, POD, P.O. Printershare Generic Driver Pack. Box 200, Alexandra Post Office, Singapore 911507 Please include your product number, warranty period (found on your serial number label), name and postal address.

No Battery Is Detected Vista Hp Games. Once you have it. Go to this link and enter it there.

A list of options appear. You want the driver for the printer. It will display 'printer driver'. Download this by following the prompts on the screen.

Once downloaded. Connect your printer to your Computer, Turn it On.then RUN the file you just downloaded. Follow the prompts on the screen.and in no time, you have your printer installed. You can always refer back to the HP site.for assistance.

Posted on Nov 07, 2013. Uninstall hp software and Reinstall the HP software again. If the HP software CD is not available, download and install the software. • Go to the page.

• Type the model number for your product in the Search box, and then click Next. NOTE: If a list of products displays, click to select your model from the list. • Select your operating system. • Under Driver section, select the Full Feature Software/Driver option, and then follow the on-screen instructions to download and install the product software.

• Restart your computer. After download and installation try by restaring the computer. Aug 17, 2011 . Solution 1>CAUSE: Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?) The Windows services (files) were: Pml Driver HPZ12 (C: Windows System32 HPZipm12.dll) Net Driver HPZ12 (C: Windows System32 HPZinw12.dll) The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again. SOLUTION: Steps: 1) Check to make sure that the 2 Windows services above are not running (or not installed).

2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped) 3) Run the installation again......... Solution 2>complete uninstall printer software from computer. Run uninstall L1 L2 L3 L4(if not an hp computer). Run same uninstall l1l2l3l4 from 7z.folder or hp folder from temp if availalbe. Then clean from add remove programs/program and features. Then clean from cleanup utility all hp pritner related entries.

Then clean temp folder. Clean recycle bin. Delete c: program files hp and hewlett packard folders (if not an hp computer).

On hp computer delete digital imaging bin folders. Delete following folders from following locations- C: windows System32 Spool Printers and deleted entries inside it C: windows System32 Spool drivers w32x86 *.* deleted entries inside it C: windows twain_32. Cleanup from regsitry-- plz make back up for registry first. >>hklm/system/current control set/control/print/environment/windowsNT(x86/64)/drivers + processors delete all pritner entries from there. >>hklm/system/current control set/enum/usb/vid_000,vid_003 delete. >>hklm/system/current control set/enum/usbprint delete pritner entries. >>hklm/system/current control set/control/print/monitors/hp standard tcp/ip ports/ports.

>>hklm/system/current control set/control/print/monitors/standard tcp/ip ports/ports. >>delete same ports from printers and faxes/pritners pritner properties ports >>hklm/system/current control set/control/print/monitors/hpz. >>hklm/system/current control set/control/print/providers/lan man settings.